Refund policy
1. Return Policy
Customers can request a return within 5–7 days after receiving the product.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The product must be in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
Items that are damaged due to misuse or not in original condition may not be eligible for return.
2. Return Process
To start a return request:
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Contact our support team with your order details.
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Once the return is approved, we will arrange a pickup for the product.
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After the product is collected, it will be inspected by our team.
3. Refund Policy
Once the returned product is successfully picked up and inspected, the refund will be processed.
Refunds are usually completed within 2–5 business days after the pickup.
The refund will be issued to the original payment method used during the purchase.
4. Non-Returnable Items
Some items may not be eligible for return, including:
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Used or damaged products
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Items returned after the 7-day return window
5. Contact Us
If you have any questions about returns or refunds, please contact us.
Business Name: Trendova
Address: Near Madhumati Ashram, Janakpur, Gaya, Bihar – 823001, India
City: Gaya